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Equipment Eligibility Requirements
To the extent applicable, Covered Equipment must meet the following requirements:
- The Owner must use a participating Lennox dealer, which can be located at www.Lennox.com, to fulfill any claim (extended parts and/or labor) under this Extended Limited Warranty, unless specifically authorized in advance and in writing by Lennox. In the event the Owner is unable to contact a participating Lennox dealer, contact Lennox Customer Support at www.lennox.com/residential/contact-us/warranty (click on “E-mail our Contact Center”) or at 1-800-9-LENNOX. In the event the claim is being made within ninety (90) days of installation or thirty (30) days of completion of service/maintenance (sixty (60) days for leak searches and repairs) on Covered Equipment, the Owner must use the same participating Lennox dealer that provided the original install/services, unless Lennox provides consent to use another participating Lennox dealer. Lennox shall have no responsibility or liability under this Extended Limited Warranty in the event the Owner fails to use a participating Lennox dealer.
- The equipment must be Covered Equipment and not subject to any exclusion set forth in the Basic Limited Warranty.
- The equipment must be installed in a “Residential Application.” Equipment designed and manufactured for Commercial Applications or otherwise used in Commercial Applications (i.e., Non-Residential Applications) are not eligible for this Extended Limited Warranty.
- The equipment must be installed per the manufacturer’s instructions by a licensed professional HVAC installer or licensed HVAC contractor.
- Timely registration, where required, or selection (for equipment purchased in California, Quebec, Florida, or where registration requirements to effectuate warranties are prohibited by law) must take place on or after February 8, 2022.
- Air handlers, indoor evaporator coils, air conditioners, heat pumps, and residential packaged units must use R-410A refrigerant and all resulting systems must be an AHRI-matched system.
- Any system must comply with regional standards.
- Except as otherwise set forth in this Extended Limited Warranty, this Extended Limited Warranty is being extended to the original Owner and is not transferable.
- To obtain this Extended Limited Warranty for equipment purchased outside of California, Quebec, Florida, or where registration requirements to effectuate warranties are prohibited by law, the equipment must be properly registered at www.WarrantyYourWay.com or by contacting Lennox Customer Support at www.lennox.com/residential/contact-us/warranty (click on “E-mail our Contact Center”) or at 1-800-9-LENNOX, within sixty (60) days after the date of installation (for existing homes) or closing date (for new construction). Proof of purchase or closing date may be required.
- FOR EQUIPMENT PURCHASED IN CALIFORNIA, QUEBEC, FLORIDA, OR WHERE REGISTRATION REQUIREMENTS TO EFFECTUATE WARRANTIES ARE PROHIBITED BY LAW, THE FAILURE TO REGISTER SHALL NOT DIMINISH YOUR WARRANTY. OWNERS WILL AUTOMATICALLY RECEIVE THE BASIC LIMITED WARRANTY AND THE DEFAULT EXTENDED LIMITED WARRANTY (TWO (2) YEAR PARTS-ONLY) REGARDLESS OF WHETHER YOU REGISTERED YOUR EQUIPMENT. If you would like to choose the alternative parts and labor coverage option, you must contact Lennox within sixty (60) days of installation (for existing homes) or closing date (for new construction) at www.WarrantyYourWay.com or by contacting Lennox Customer Support at www.lennox.com/residential/contact-us/warranty (click on “E-mail our Contact Center”) or at 1-800-9-LENNOX. Proof of purchase or closing date may be required. Notwithstanding the above, your Extended Limited Warranty selection may not be changed following the submission of any warranty claim for the Covered Equipment.